Opinion Pieces

Consultel continually monitors how the business needs of our clients and available ICT technologies change over time.  From this process and through the experience we gain from our consultancy engagements with clients we develop expertise in business use and leading edge technologies.

We have developed a number of opinion pieces on some of the key technology advancements that are leading change in today’s business world and these are provided below:

Adobe_PDF_Icon Is your Contact Centre Healthy – Opinion Piece


Adobe_PDF_Icon Developing Effective Video Conferencing – Opinion Piece


Adobe_PDF_Icon Seven Steps to UCC Success – Opinion Piece